Opened in March, The Clement Palo Alto in California takes their already exemplary level of service to another level with an all-inclusive concept carried out in all-exclusive fashion, catering to each guest’s personal tastes and desires. While many still look at “all inclusive” as an option at family resorts in the Caribbean as a budget-friendly travel option; there are increasing numbers of hotels taking all-inclusive to an entirely new level, and LuxeGetaways is hearing great things about The Clement in Palo Alto.
From the moment guests arrive at the front door, they step into an oasis of sophistication, service and comfort. Instead of the typical lobby and registration desk of most hotels, guests are greeted by their own Personal Concierge toting an iPad with all the pertinent information about the guests. Knowing every detail of their wants and needs, the Personal Concierge is there to take care of the guests from start to finish, and provide that special personal touch that LuxeGetaways always appreciates at special properties, such as this one.
“The inspiration for this hotel came about when my wife and I took a getaway trip to the island of Bali,” says Clement Chen III, president of Pacific Hotel Management, LLC, creators of The Clement Hotel, Palo Alto. “We stayed at a small hotel there that left a deep impression on us. Everybody at the hotel – even the gardening staff -knew our names, and everyone there was so warm and personable. And, since all of the staff knew who we were, we never had to sign a check for anything. We didn’t feel like we were customers at a hotel – we were able to just relax and enjoy our stay, like being at home, only better!”
That memorable hotel stay convinced Chen that the same experience would be well-received in the U.S. and quickly became the guiding vision for The Clement Hotel. With 23 spacious 650 square-foot one-bedroom suites, The Clement Palo Alto sets a new standard for personalized luxury accommodations. No detail has been overlooked, from the guest’s favorite sparkling water and snacks in the mini-fridge to the plush European pillow top California King beds with luxurious bed linens. Other opulent touches include remote-controlled motorized draperies, a soaking tub and a separate glass-enclosed shower and robe and slippers of the guest’s choice in spacious closets.
Meals offer a variety of menus and locations. Guests can have breakfast, lunch and dinner either prepared in the hotel’s open kitchen with an executive chef presiding over the guest-specific menu, served on the outdoor Dining Terrace, enjoyed in the privacy of their guest suite, or even brought to a private cabana on the roof-top pool deck overlooking the picturesque Stanford University campus. And for those looking to create their own culinary masterpieces, the beautifully appointed communal guest kitchen, complete with a fully stocked pantry, is also available around the clock. The cabana option for dinner sounds fantastic to take advantage of those California evenings…
The common areas of the hotel feature the elegant Living Room accented with a stone fireplace, the firepit on the outdoor Dining Terrace and the roof-top deck with a swimming pool, whirlpool and private cabanas, all perfect settings to enjoy a favorite cocktail or glass of wine.
So, what does “all inclusive” mean at The Clemont Palo Alto? The package includes breakfast, lunch, dinner and snacks as well as wine, beer and cocktails (charges apply for premium brands), in-room dining, an in room mini-bar, fully-stocked Guest Pantry available around the clock, Business Center access, valet parking, twice-daily housekeeping services, overnight shoe shine services, high-speed Internet, personal concierges and all gratuities.
“I want each guest to feel like a guest, not a customer,” says Chen. “I loved the feeling of not having to sign a check or worry about tipping every time I turned around. That is why we have all-inclusive pricing. We want our guests to feel like they are house guests at a great residence with a terrific service staff.”
For guests interested in a one-of-a-kind 6-star experience, The Clement Palo Alto offers an unparalleled experience with their impeccable personal service, all-inclusive luxury and privacy in a warm, inviting and luxurious residential environment. LuxeGetaways has not yet visited this new property, but love the concept of all-inclusive stays in a home-away-from-home environment; and wanted to share this beautiful property with you.
Photos Courtesy The Clement Palo Alto